A clarification on Niantic bans in Ingress

No Ingress player has ever been hard banned (i.e. unable to play the game) due to unfounded reports from other players.

If a players is reported by another agent and Niantic takes action, the accused player will be soft banned (i.e. can logon to the game, but is in observer mode. Hacks do not give items and XMPs do no damage). There are no known incidents where a player has been hard banned immediately due to (unfounded) reports by other players.

(Suspected) cheaters are known to be hard banned.

If you try to view the profile of a hard banned agent your scanner will display "Scanner running hot".

If no plausible explanation for a ban can be found, blame the other faction for mass-reporting.